I cannot log in to my account

If you cannot log in to the new website, first make sure that you have created an account. If you have created an account and still cannot log in then, you may need to reset your password.

By Ruchita Pathak

updated 7 months ago

I cannot access some content. What should I do?

First, make sure that your plan allows access to the content you are trying to use.  If your plan has access to the content but still you cannot use it, check the validity of your subscription....

By Ruchita Pathak

updated 7 months ago

How to clear browser cache and history

In the browser bar, enter: chrome://settings/clearBrowserData At the top of the "Clear browsing data" window, click Advanced. Select the following: Browsing history Download history Cookies and...

By Ruchita Pathak

updated 7 months ago

My answers are not being recorded

It can be due to the microphone access error. Before you can record anything on the website, you need to allow the site to access your microphone.

By Ruchita Pathak

updated 8 months ago

Missing Audio

In some rare cases, the audio may not load during your practice. It can be due to several reasons. Here are a few reasons for the audio loading issues: If your internet speed is poor, the audio of...

By Ruchita Pathak

updated 8 months ago