This is a common problem and you do not need to worry much. Usually, if you check after 6-12 hours, you will be able to view your result.

If you still cannot view your result, it might be a good idea to call the customer service.

Customer Service Contact Number: 1 800 729 282

Alternatively, you can also chat with them. Click on the link below to chat with the customer service representative from Pearson.

Chat with the customer service (Pearson)
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